27 - 28 June, 2018| Bayview Eden, Melbourne, VIC

Matthew Willis

Chief Education & Experience Officer
Open Colleges


1:50 PM Intervention at scale – Utilising Technology to Service Over 55,000 Students

How do you deliver meaningful intervention campaigns to over 55,000 online students when they are studying at their own pace with no fixed deadlines? Technology has empowered students to choose when and where they study, from a myriad of modes, providers and price points. Education is more accessible, flexible and attractive to adult learners than ever before, but how do you drive student retention at scale? Matt and his team have leveraged technology and data analytics to implement automated, dynamic, large scale interventions to tens of thousands of students across a diverse portfolio of over 100 accredited courses. The early results have seen a staggering 31% increase in student activity, 5% growth in course completions and the numbers continue to climb. But this is only the early days of an ambitious retention and progression strategy. Find out how big data, bots and machine learning will factor into answering some big questions, as Matt answers:

  • Can the probability of a student completing a course be calculated within the first week of enrolling?
  • Can students needing early intervention be identified through analyzing platform behaviour and metadata?
  • Can the effectiveness of online learning materials be measured?


Check out the incredible speaker line-up to see who will be joining Matthew.

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